“Never forget the past. Learn from it. Move free and forward.”
Free and Forward puts documents, deadlines, appointments and jurisdiction-specific next steps on the phone of the person you supervise. The free tier costs them nothing and always will — and we will not claim it does more than the evidence supports.
The problem, in your own numbers
Every figure below is from the Bureau of Justice Statistics or the Council of State Governments Justice Center. Full citations are at the bottom of this page.
44%
of state prison admissions result from probation or parole violations
CSG Justice Center, 2024 (2021 data)
93,000+
admissions in 2021 came from technical violations alone — not new offenses
CSG Justice Center, 2024
$10B
spent by states in 2021 incarcerating people for supervision violations; $3B+ of it technical
CSG Justice Center, 2024
29.4%
of parole exits and 17.9% of probation exits in 2024 were to incarceration
BJS, NCJ 311290
$47,162
federal statutory cost of incarcerating one person for one year, FY2024
Federal Register
52%
of people released in Hawaii in one 2019–20 period left without an ID card
Reason Foundation, February 2026
The same numbers, at a glance
Prison admissions from supervision violations
Nearly half of everyone entering state prison is returning on a probation or parole violation rather than a new sentence.
Supervision violations All other admissions
CSG Justice Center, 2024 (2021 data)
Of that spending, the technical share
States spent more than $10 billion in 2021 incarcerating people for supervision violations. Over $3 billion of it was for technical violations — missed appointments and paperwork, not new crimes.
Technical violations New offense violations
CSG Justice Center, 2024 (2021 data)
Parole exits that ended in incarceration
Almost three in ten people leaving parole supervision in 2024 left by going back inside. The probation figure was 17.9%.
Exited to incarceration All other exits
Bureau of Justice Statistics, NCJ 311290
Figures are national. Individual states vary widely — more than a dozen report over a third of their prison population held on a supervision violation.
What the evidence actually supports
Helping people show up. Here is what the research found, including where it stops.
In New York City, 23,243 people randomized: text reminders cut failure to appear by 8 percentage points from a 37.9% base — a 21% relative reduction. Messages combining consequence information with plan-making performed best, at 9.9 points.
Fishbane, Ouss & Shah, Science, 2020
In Santa Clara County, California, 5,709 people randomized: reminders cut bench warrants by 20.4% and remand to custody by 22.0% — at roughly 60 cents per defendant per case.
Science Advances, 2025
Across all 54 Arkansas Community Corrections offices — 3,470 clients, 14,135 appointments — a single text one day before produced 29% fewer no-shows and 21% fewer cancellations, at about two cents per text.
Hastings et al., 2021
A meta-analysis of court-date reminder studies found reminders significantly reduce the odds of failure to appear, improving appearance in 11 of 12 studies, with relative reductions between 11% and 61%. The authors caution that reminders are not a panacea.
Zottola et al., Criminology & Public Policy, 2022
Stated plainly
You will hear a lot of overstatement in this category, so here is ours.
We do not claim this app reduces recidivism. No reentry app has published randomized evidence that it does. The one trial that directly tested whether reminders reduce probation violations found no significant effect.
Reminders are proven to change attendance, not reoffending. Those are different measures and we will not conflate them.
We will not present our own usage numbers as research. Everything on this page is peer-reviewed or from a federal statistical agency.
If your evaluation office wants to test whether this works, we will support a real study and publish the result either way.
How a jurisdiction offers it
Free. We give you printable cards and a QR code for release packets, probation offices and reentry centers. Nothing to procure, nothing to sign, no data flows to us.
We build and maintain the county layer for your jurisdiction — your probation office, your courts, your general assistance office, your transit program — and everyone in your county gets full access at no charge to them.
A dashboard for case managers: shared checklists, document status and appointment confirmation — without turning the person's app into a monitoring tool. We will be explicit with users about anything you can see.
On surveillance
There is no location tracking, no check-in verification and no silent reporting to an agency. If we build anything an officer can see, the person will be told exactly what that is before it is turned on. That is also what makes people actually use it — and a tool nobody opens does not help you either.
See it for yourself
You do not need access to the people you supervise, and we would not give it to you. What we can give you is a demo account loaded with sample data, so you can walk through exactly what someone in your jurisdiction sees before you decide anything.
Demo account
Request credentials from info@freeandforward.com
The demo includes the full checklist and calendar, the document vault, the resume and cover letter builder, the second-chance job board and the application tracker — populated with realistic sample data, not a real person's information.
Tell us your agency and we will send login details the same day. No sales call required, and nothing is installed on your systems.
What it looks like
The same screens your demo login opens. No dashboard, no monitoring view — this is what someone in your jurisdiction actually uses.

The checklist, with due dates and reminders

Check-ins and appointments in one view

Documents stored on their own phone
Paying for it
$111 million in the most recent cycle. Award ceiling $900,000. Reentry technology and case coordination are eligible uses.
Formula funding to state administering agencies plus direct local awards. Commonly used for supervision technology and reentry services.
$110 million for program year 2026, with up to $30 million to national and regional intermediaries.
Justice-involved individuals are a priority population for local workforce development boards.
Nineteen states approved and more pending. Pre-release case management and care coordination are covered services.
Many states carry a dedicated line. We will help your grants office write the technology component.
Tell us your jurisdiction, roughly how many people you supervise or release a year, and what you are trying to fix. We will tell you honestly whether we can help.
info@freeandforward.comSources
Council of State Governments Justice Center, Supervision Violations and Their Impact on Incarceration, 2024 (2021 data) · Bureau of Justice Statistics, Probation and Parole in the United States, 2024, NCJ 311290 · Fishbane, Ouss & Shah, “Behavioral nudges reduce failure to appear for court,” Science, 2020 · Science Advances, Santa Clara County court reminder trial, 2025 · Hastings et al., Arkansas Community Corrections appointment reminder trial, 2021 · Zottola et al., Criminology & Public Policy, 2022 · Reason Foundation, From Prison to Paperwork: A 50-State Survey of Policies on Reentry Identification Documents, February 2026 · Federal Register, Annual Determination of Average Cost of Incarceration Fee, FY2024.
Never forget the past. Learn from it. Move free and forward.
Contact
info@freeandforward.comFree and Forward LLC · 89 Moody Road, Enfield, CT 06082
Free and Forward is an informational and organizational tool. It is not affiliated with, endorsed by, or operating on behalf of any court, department of corrections, probation or parole department, or law enforcement agency.