Delete Your Account

Free and Forward — operated by Free and Forward LLC

Last updated: August 16, 2026

You can permanently delete your Free and Forward account and all of the data associated with it. There are two ways to do it, and both delete the same thing.

Option 1 — Delete it in the app (fastest)

Open the Free and Forward app
Go to Settings
Tap Account
Tap Delete Account
Confirm when prompted

Your account is deleted immediately and you will be signed out.

Option 2 — Request deletion by email

If you no longer have the app installed, or you cannot sign in, email us and we will delete your account for you.

Email info@freeandforward.com with the subject line “Delete My Account”, sent from the email address on the account.

We may ask you to confirm a code we send to that address, to make sure the request is really from you. We complete these requests within 30 days, and usually much sooner.

What gets deleted

Deleting your account permanently removes:

Your account record — email address, password, and any name or phone number you provided
Your checklist tasks, due dates and completion history
Your calendar entries and recurring events
Your resume content, cover letters, and everything you generated or edited
Your saved jobs, logged applications, statuses and notes
Your profile details, including skills and location
Your push notification token and notification preferences

This data is removed from our production systems within 30 days and from encrypted backups within 90 days.

Document Vault photos are stored only on your phone and were never uploaded to us. They are removed when you delete the app or clear its data.

What we are required to keep

We retain billing and tax records for 7 years, because the law requires it. These are kept in the minimum form required, are not linked to a usable account, and are never used for any other purpose. Everything else is deleted.

Before you delete — two things worth knowing

1. Export your data first if you want to keep it. Deletion is permanent and cannot be undone. We cannot restore your account or its contents afterward, even if you ask.

2. Deleting your account gives up any tier you purchased. If you subscribed through the App Store or Google Play, you must cancel there separately or you will keep being billed:

Apple:There is no subscription to cancel — all purchases are one-time, so nothing keeps billing you after deletion.
Google Play:Purchases are tied to your account and are not transferable, so a new account starts back at the free tier.
If you want your data gone but your purchase kept, email us instead — we can clear your content without closing the account. email us and we will cancel it with your deletion request

Delete only some of your data

If you want to clear certain information without closing your account, you can edit or remove individual checklist items, documents, resumes and job entries directly in the app. You can also email us and tell us what you want removed.

Questions

Free and Forward LLC
89 Moody Road
Enfield, CT 06082
United States

Email: info@freeandforward.com

See also our Privacy Policy and Terms of Service.